What We Provide

The Gold Standard in NYC
Ambulette Service

From credentialed drivers to in-house DOT fleet maintenance to real-time GPS monitoring — every element of our operation is built around one commitment: patients arrive, on time, safely, every time.

Core Service

Door-Through-Door Ambulette Service

Our drivers don't wait at the curb. They come to your patient's door, escort them to the vehicle, accompany them into the facility, and return them safely inside their home after treatment.

For post-dialysis patients — who frequently experience fatigue, blood pressure instability, and elevated fall risk — this escort is not optional. It is the standard of care.

  • Ambulatory patients — walking assistance, door-through-door escort
  • Wheelchair patients — lift-equipped vehicles, full assistance throughout
  • Consistent driver assignment — familiar faces reduce confusion and build patient trust
  • 24-hour scheduling — operations run daily, 4 AM through Midnight
  • Dedicated facility liaison — one point of contact, no phone trees
Ambu-Trans ambulette — rear view showing wheelchair accessibility
Ambu-Trans ambulette side view
On-Time Performance

On-Time Performance, Independently Verified by MAS

We hold ourselves to a strict standard: a 9:00 AM chair time means an 8:00 AM pickup. Arrival at 9:01 AM is marked late.

Our performance is verified weekly by MAS (Medical Answering Services) — not self-reported. Facility-specific reports are available on request.

  • High-80s% on-time rate — independently verified weekly by MAS, not self-reported
  • Third-party verified by MAS every week — independently tracked
  • Facility-level reporting available for your specific patient population
  • Proactive communication — we notify you first when delays occur
Fleet & Technology

Powered by Samsara —
NYC's Newest NEMT Fleet

Every Ambu-Trans vehicle is a Ford Transit 350 ambulette — clean, modern, DOT-inspected, and equipped with Samsara's AI safety platform. Its artificial intelligence reviews driver performance on every trip, scoring behavior in real time and surfacing risk before it ever reaches a patient.

AI That Reviews Every Driver, Every Trip

Samsara's AI analyzes dual-facing video and telematics on every route — turning real-world driving into an objective, time-stamped safety score. Coaching is data-driven, not subjective, and risky behavior is corrected in the moment rather than after an incident.

100%
Trips scored
by Samsara AI
49
Drivers under
continuous review

Real-Time GPS Tracking

Live location, speed, and estimated arrival for every vehicle on every route — you always know exactly where your patient's ride is, in real time.

In-Vehicle Video

Continuous interior and exterior monitoring for driver and passenger safety. Incidents are documented automatically and available on request.

AI Driver Performance Scoring

Samsara's AI continuously scores each driver — flagging tailgating, harsh braking, speeding, cell-phone use, and seatbelt non-compliance in real time, and correcting it with in-cab alerts before incidents happen.

In-House DOT Maintenance

4 full-time mechanics on staff. Our own DOT-certified facility — not outsourced. Multi-hundred point inspections twice annually, plus monthly inspections.

Weekly Performance Reports

On-time data by facility, verified by MAS Scorecard. Transparent, third-party confirmed figures — not internal estimates.

Facility Portal — In Development

Live trip tracker, instant delay alerts, scheduling, and digital sign-off for patient assignments — all in one place. Currently in development; we welcome facility input.

Compliance

Zero Negative
OMIG Findings

Ambu-Trans is one of a very small number — possibly the only NYC NEMT provider — listed on OMIG's Positive Audits tab. Verifiable at omig.ny.gov — search NXK Corp.

A clean audit means your facility faces zero compliance exposure from our record. From dispatch to drivers to billing, compliance isn't a department — it's how we operate every day.

Zero
Negative OMIG findings
100-patient audit sample
49
Active credentialed drivers
reviewed by SambaSafety MVR
78%
Drivers with zero points
and zero accidents (18 months)
4
Full-time mechanics
in-house DOT facility
Driver Credentialing

Every Driver Meets
the Highest Standard

NYS DOT ambulette credentialing is not a checkbox — it's a comprehensive ongoing process. Our drivers are not generic livery operators; they are trained, screened, and monitored specifically for this patient population.

  • Criminal background check — required for all drivers before hire
  • Drug testing — pre-employment screening and ongoing random testing
  • Physical examinations — conducted on an ongoing basis
  • Road test — evaluated and passed before first assignment
  • License and abstract review — continuously monitored via SambaSafety
  • NYS DMV ambulette certification — full DOT compliance
  • In-house training — focused on safe patient handling, post-dialysis care, and fall prevention
36-Month Driver Safety Record
1.08
Average points per driver
(36-month window)
0.14
Average accidents per driver
(36-month window)
Source: SambaSafety MVR Report
Order Date: 04/23/2026  ·  49 Active Drivers
Patient Onboarding

Structured, Compliant New Patient Assignment

Every new patient assignment follows a documented process with social worker sign-off and facility administrator countersignature — no patient rides without full authorization.

1
Clinical Intake
Patient identified as requiring NEMT. Mobility, schedule, and address details gathered by unit clerk.
2
Form Completion
Facility clerk completes patient info, mobility requirements, schedule, and transport company assignment.
3
Social Worker Sign-Off
Social Worker reviews the assignment, confirms clinical appropriateness, and signs off on Medicaid compliance.
4
FA Countersignature
Facility Administrator countersigns. No patient is placed on a vehicle until both signatures are in place.

Ready to Bring This Standard to Your Facility?

We work directly with facility administrators, social workers, and front desk teams.

Contact Us Call 914-699-0785

© 2025 NXK Corp. d/b/a Ambu-Trans Ambulette. All rights reserved.

NYS DOT Preferred Provider  ·  DOT Operator #30618