Not during COVID-19. Not during blizzards. Not one day in 25 years of getting New Yorkers to the medical care they depend on — and safely home again.
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Ambu-Trans Ambulette and Ride Smart Medical Livery by Ambu-Trans provide reliable transportation solutions for everyone from patients needing specialized care to medical facilities coordinating hundreds of weekly transports.
Ambu-Trans Ambulette: For door-through-door assistance to medical appointments and essential dialysis, we ensure on-time, every-session support.
Ride Smart by Ambu-Trans: Traveling independently? Our professional curb-to-curb service delivers the same trusted, high standards.
Request a Ride →Whether your loved one needs door-through-door escort or reliable curb-to-curb transport, we have the right service. Expect consistent drivers, proactive communication, and a real person to answer your call for both Ambu-Trans Ambulette and Ride Smart.
Get In Touch →Seamlessly integrate our services into your operations:
We offer easy assignment for either service, documented sign-offs, weekly MAS-verified on-time reports, and industry-leading compliance programs for zero OMIG exposure.
Partner With Us →Throughout the height of the pandemic, Ambu-Trans continued operating without interruption — transporting Medicaid recipients door-through-door at significant personal risk. Their team transported patients to dialysis centers, hospitals, and other essential medical appointments. These patients were medically fragile, and many were COVID-positive. Ambu-Trans drivers stepped up where others stepped back.
I can state without hesitation that many of our patients — essentially all Medicaid recipients — would not have been able to maintain their lives had Ambu-Trans not provided their transportation services. Many other transportation companies refused to transport our dialysis patients because of fears of the unknown. Ambu-Trans agreed — and stepped up where others stepped back.
OMIG Audited: Zero Violations!
NYS DOT Inspected: 97%+ Performance!
Ambu-Trans appears on the OMIG Public Positive Audits List following an independent 2026 audit (search: NXK Corp). Zero violations identified. The audit specifically validated ambulette-level services with direct hands-on patient care.
Ambu-Trans consistently passes NYS DOT rigorous semi-annual inspections; 97% annual pass rate in the most recent 12 months — ensuring exceptional mechanical safety and compliance across our entire fleet.
Every vehicle features advanced AI dash cams and safety systems, actively alerting drivers to impending dangers in real time. Full digital documentation automates and verifies precise pickup and drop-off times.
Documented weekly by Medical Answering Services (MAS). Ambu-Trans consistently maintains on-time performance in the mid-90% range across New York City.*
* As measured on the initial trip leg to appointments.
"Transportation isn't just a detail — it's a core part of dialysis care. When rides are late or unreliable, it directly harms patients' health and puts tremendous pressure on clinic staff."— Na'amah Razon, UC Davis Health · Journal of Nephrology Social Work, 2026. Hemodialysis patients typically travel to a clinic three times a week, making reliable transportation essential.
After medical treatment — including life-sustaining dialysis — many patients need hands-on care and assistance. That's Ambu-Trans Ambulette. For those traveling to medical care who don't need door-through-door support, we offer Ride Smart: the right choice for reliable curb-to-curb access to care.
Door-through-door care and assistance — drivers escort patients from inside the home to the treatment chair and safely back again. Built for wheelchair and ambulatory patients who need hands-on support.
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Medical Livery
Professional curb-to-curb medical livery — reliable, credentialed rides to and from medical care for patients who can travel independently. Ride Smart is the right choice for reliable curb-to-curb care.
Learn more →Whether you're a patient, a family member, or a facility partner — here is what you can expect from us, every single day.
Neal Kalish (President) and Aline Antonio (Admin Manager) are personally reachable. No call centers, no hold queues. Real people, real responses — always.
Powered by Samsara — live vehicle location, ETA, in-vehicle video, and driver behavior monitoring on every route, every day. Collision alerts. Seatbelt compliance. Full fleet visibility.
Facility-specific on-time performance data, independently verified by MAS (Medical Answering Services) — not self-reported numbers. Transparent, third-party verified.
Our drivers are criminal background screened, drug tested, extensively trained, and credentialed through the NYS DMV 19A program — the same program regulating school bus drivers.
Our vehicles are inspected under the NYS DOT Bus Inspection Program — the same rigorous program as New York City school buses. We maintain an exceptionally low out-of-service rate.
Our billing practices, service delivery, and regulatory compliance are subject to Medicaid Inspector oversight. Ambu-Trans has successfully completed OMIG audits with no adverse findings.
4 full-time mechanics. Our own NYS DOT-certified facility. Multi-hundred point inspections twice annually, plus monthly inspections. No third-party dependency. No gaps.
We don't wait for an incident to learn how a driver is performing. Samsara's AI reviews every route in real time — scoring driving behavior, catching risk before it becomes a problem, and turning raw road data into an objective safety record for all 49 of our drivers.
Samsara's AI assigns every driver an objective safety score from continuous video and telematics — speeding, harsh braking, tailgating, distraction, and seatbelt use, evaluated on every single trip.
Real-time, in-cab alerts correct unsafe behavior the moment it happens — before it ever reaches a patient. Forward-collision and rollover warnings run on every vehicle, every route.
No guesswork. Every event is captured on dual-facing AI dash cam and time-stamped, so coaching is grounded in data — and incident footage is available to facilities on request.
"Dialysis patients deserve reliable, respectful and safe transportation every time they go for treatment. Missed or shortened treatments caused by transportation failures lead to serious health consequences — and may even affect patients' eligibility for kidney transplants."— Bethney Bonilla-Herrera, Clinical Research Analyst, UC Davis Center for Healthcare Policy and Research · Journal of Nephrology Social Work, 2026
Need a ride? Coordinating care for a loved one? Looking to partner with us? Reach out — a real person will respond.